We all check reviews out, whether it’s for a restaurant, a new car purchase, or a medical professional. We know how valuable they are when we read them. But are you taking the time to cultivate that type of experience for your customers? Creating that advantage for your business? More
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Managing Workplace Conflict Like a Pro
Interpersonal conflict is something every workplace must deal with at some point. When people work in close quarters, there is bound to be some type of friction that comes to the surface and needs to be dealt with. Sometimes the people in the conflict can work it out themselves. This
Non-Insurance Solutions That Make a Real Impact
The world of employee benefits experienced significant growing pains since the pandemic hit a little over a year ago. With all the new challenges employees began experiencing (job loss, loss of childcare, financial instability, mental health, and so much more), employers learned, fast, that ensuring the wellbeing of their employees
Three Approaches to Workplace Safety
According to an analysis by Liberty Mutual, the two most expensive causes of workplace injury are overexertion and falls. These two things alone cost employers nearly $24.8BILLION in 2019. The Workplace Safety Index (WSI) of 2020 also cited the total cost of the most disabling workplace injuries costs employers $59.59 billion a year. But that’s not the only reason to
Fast Doesn't Mean Better
Getting stuff done is great, right? Checking those little boxes feels productive and validating. You’re happy because you’re cooking through your To-Do list, and your boss will be really happy because surprise! You’re done already! Except that you could be making more work for everybody on the team. Don’t believe
Diversity, Equity, and Inclusion: A Running Start
Diversity, Equity, and Inclusion (DEI) has been a major topic for business leaders and HR professionals over recent years. As our cultural landscape is changing and evolving, so are the expectations of employees. Many leaders find themselves overwhelmed by what feels like a whole new world of meanings, labels, boundaries,
Three Books to Help You Jumpstart Your Brand
Creating a relevant, strong, and trusted brand is one of the most fundamental aspects of developing a successful company. Many entrepreneurs find that it’s one of the hardest things to accomplish. Not because it’s unattainable, but because it takes long-term planning, strategy, and self-education, all of which require quite a
It’s Time to Expect More from Your Broker
For most employers, the story is the same every year. They don’t hear from their benefits broker until renewal starts to appear around the corner, and then it’s spreadsheets, rising premiums, and more spreadsheets. The world of insurance is confusing and frustrating, and for many employers, this leads them to seek
Make It as Simple as PB&J
A few years ago, a comedian took a video of himself with his two children as he followed their written instructions to make a peanut butter and jelly sandwich. In the video, he follows his kids’ instructions exactly. As you might have guessed, it goes rather poorly. Instruction: Put the
What Marketing Stats Can Teach Us About Human Behavior
Whether you’re in HR, marketing, sales, the C-Suite, or customer service, you rely on people. You need them to listen, to purchase, to follow, to keep coming back to you. And while your audience might be different, people are generally the same. As the world of marketing has boomed over